Frequently Asked Questions
Everything you need to know about shopping with Raintree Nursery
What is the standard shipping timeframe for my order?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Do you offer international shipping?
Currently, Raintree Nursery ships to the United States and Canada. We are working on expanding our reach to more international destinations soon.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I care for my Raintree Nursery garments?
To maintain the longevity of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the interior label of each item.